Privacy Policy

Kulaship AI is operated by Kulaship.com, a company registered in England and Wales, based in London, United Kingdom (“we”, “us”). We are the controller of the personal data described in this policy.

For any privacy question or request, contact us at support@kulaship.com.

Information you give us

• Account details: your name, email address and password. Passwords are stored only as a secure one-way hash; we can never see them.
• Profile: details you add during onboarding, such as nationality, country of residence, education level, field of study, grades (GPA) and your study motivation.
• Documents: files you upload, such as your CV, transcripts, certificates and essays.
• Application content: your conversations with our AI assistants, application workspaces, checklists, and drafts the AI writes or reviews for you.
• Community content: scholarships you share, discussions you post, and corrections you report.
• Agency details (agency accounts only): agency name, contact email, website, and the payout details you submit when requesting commission payouts.

Information we collect automatically

• Usage and billing records: which AI features you use, the credits each use costs, and when you last signed in.
• Payment records: payments are processed by Stripe. We receive confirmation of what you bought and Stripe customer and subscription identifiers. We never receive or store your full card number.
• Cookies and analytics: a cookie that keeps you signed in, and Google Analytics, which tells us how visitors use the site (pages viewed, device and browser type, approximate location from your IP address). See Cookies.

• To provide the service (performance of our contract with you): matching you with scholarships, running the AI assistants, storing your documents and workspaces, and managing your credits and plan.
• To process payments (contract, and legal obligations for tax and accounting records).
• To run the community features you choose to use, such as the Scholarship Hub and discussions (contract).
• To keep the service secure and working: preventing fraud and abuse, enforcing credit limits, and fixing problems (our legitimate interests).
• To understand and improve the product using aggregated analytics (our legitimate interest in running and improving a free service; paid plans can turn analytics off).
• To contact you about your account, purchases, and important changes to the service or these policies (contract).

When you use an AI feature, the information needed for that task is sent to Google's Gemini models, which generate the response. That can include your profile details, the documents you select, and your messages. Google processes this data as our service provider under its terms for the Gemini API.

AI output can be wrong or incomplete. Always check important details, such as deadlines and eligibility, on the scholarship's official website. We do not use AI to make decisions about you that have legal or similarly significant effects.

Most of your data is private to your account. These are the exceptions:

• Scholarships and Q&A you share. After an AI conversation about a scholarship, choosing “Yes” when asked whether it was helpful adds that scholarship and conversation to the public Community Hub. The scholarship is credited to your first name and last initial and, if you have one, your profile picture. The conversation is shown without your name, but its text is public, so don't include personal details in chats you share. The first person to save a scholarship may be credited as its sharer.
• Leaderboard. If you share scholarships, your first name, last initial and number of contributions may appear on the community leaderboard.
• Discussions. Posts in community discussions show your name to other signed-in users.

To remove something you've shared, email support@kulaship.com.

If you sign up with an agency's referral link or an agency connects your account, that agency can see your name, email address, when you joined, when you last signed in, and how many of its credits you have used. The agency can also set a monthly credit limit for you, pause your use of its credits, or disconnect you.

Agencies cannot see your documents, profile details, AI conversations or application workspaces through Kulaship AI. Each agency is responsible for how it uses the information it receives, under its own privacy policy.

We do not sell your personal data. We share it only with service providers who help us run Kulaship AI, under contracts that limit how they can use it:

• Google Cloud: AI processing (Gemini) and storage of the files you upload.
• Our database hosting provider: storage of account, profile and application data.
• Stripe: payment processing.
• Google Analytics: website usage analytics.
• Our hosting provider: running the website and app.

We may also disclose data if required by law, to protect the rights and safety of our users or others, or as part of a merger or sale of our business, in which case we will tell you before your data becomes subject to a different privacy policy.

Our service providers may process data in countries other than yours, including the United States. Where the law requires it, we rely on appropriate safeguards for these transfers, such as the UK International Data Transfer Addendum and the European Commission's Standard Contractual Clauses.

• Account, profile, documents and application content: for as long as your account is open. When you ask us to delete your account, we delete or anonymise this data within 30 days.
• Payment and billing records: for as long as tax and accounting laws require, which may be several years after your purchase.
• Content you shared publicly: it stays on the Community Hub until you ask us to remove it, or it's anonymised when your account is deleted.
• Backups and security logs: kept for a limited period and then overwritten.

Depending on where you live, you may have the right to:

• access the personal data we hold about you and get a copy of it in a portable format;
• correct inaccurate data (you can edit most profile details yourself in Settings);
• delete your account and personal data;
• object to, or ask us to restrict, certain processing;
• withdraw consent at any time, where we rely on consent;
• complain to a data protection authority. In the UK this is the Information Commissioner's Office (ico.org.uk); in the EU, the authority in your country.

To use any of these rights, email support@kulaship.com from the address on your account. We will respond within 30 days and may need to confirm your identity first.

• Essential cookies keep you signed in and protect your session. The service doesn't work without them.
• Analytics cookies from Google Analytics help us understand how the site is used. Analytics is part of how we provide the free service, so it is on for all visitors and free accounts.

If you have an active paid plan (Starter or Pro), you can turn analytics off at any time with Cookie settings. Google Analytics is then not loaded at all on that browser.

We don't use advertising cookies.

We protect your data with encryption in transit (HTTPS), hashed passwords, access controls on stored files, and by limiting staff access to what is needed to run and support the service. No online service is completely secure, so please use a strong password that you don't use anywhere else.

Kulaship AI is for people aged 16 or older. We do not knowingly collect personal data from anyone younger. If you believe someone under 16 has created an account, contact us and we will delete it.

We may update this policy as the service changes. The effective date at the top shows when it was last updated. If we make significant changes, we will tell you by email or in the app before they take effect. See also our Terms of Service.